Job of the week: Medical Receptionist

By Jack Wynn

31st Jan 2022 | Local News

Cowbridge & Vale Medical Practice are looking for a Medical Receptionist to join their team (Image credit: Patty Brito)
Cowbridge & Vale Medical Practice are looking for a Medical Receptionist to join their team (Image credit: Patty Brito)

Looking for work? Take a look at our Cowbridge Nub News jobs section which lists current vacancies in and around the area.

This week, our 'Job of the week' is from Cowbridge & Vale Medical Practice, who is looking for a Medical receptionist to join their team.

Below is the job listing from Cowbridge & Vale Medical Practice and details on how to apply:

Medical Receptionist

We have a part time maternity cover (one year but could become a permanent position) vacancy for enthusiastic practice receptionist/administrator to work as part of a driven team in this busy GP surgery.

The role is very varied and you will be working within a supportive, motivated, friendly and enthusiastic team.

Applicants should ideally have previous experience of a customer focused role, be pleasant, articulate and a team player with personal integrity and loyalty. IT skills are essential although full training on specific practice computer and administrative systems will be provided on induction to the successful candidate. The post holder will be required to be a strong team player, but also able to work autonomously, develop, maintain and work in accordance with practice protocols. Hours are 20-25 per week over five days and will include shift patterns between 8 am and 6.30 pm. Hours will be agreed on appointment. Flexibility to cover annual leave and sickness is essential. The successful candidate will:
  • Support the efficient operation of reception, whole practice systems and processes.
  • Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
  • To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Job summary:
  • To support our practice in the efficient operation of reception, whole practice systems and processes.
  • To receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
  • To provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
Person Specification Qualifications Essential
  • No specific qualifications are required for the post
  • Essential criteria for the position include:
  • Able and willing to learn the clinical systems used in practice
  • Willingness to learn computerised and administrative systems
  • Excellent telephone manner
  • Good interpersonal skills
  • Able to work as part of a team
  • Good IT skills
  • Able to deal with challenging people and situations when the need arises
  • Flexible approach to working
Desirable
  • Experience of working in a busy reception area
  • Calm temperament
  • Available to work at short notice
  • Ability to speak Welsh
  • Experience of working in a primary care or GP setting or public facing role is not essential.

Part-time hours: 20-25 per week

Application deadline: 25/02/2022

Job Types: Part-time, Permanent, Fixed term

Salary: £9.27-£9.77 per hour Benefits:
  • Company pension
  • Employee discount
  • Store discounts

Schedule:

  • Monday to Friday
Experience:
  • Medical Receptionist: 1 year (preferred)
  • Medical Secretaries & Receptionists: 1 year (preferred)
Click here to learn more and apply.

     

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