Praise for council social services

By Nub News Reporter 6th Apr 2023

The council's offices.
The council's offices.

Vale of Glamorgan Council has received a glowing report following a Care Inspectorate Wales (CIW) inspection of its Social Services department.

CIW assessed both Children and Young People's Services and Adult Services and recognised the high level at which both are operating.

Its report highlights strong senior leadership within Social Services and the clear strategic plans in place to evaluate improvements.

There was clear evidence of improvement since CIW carried out an assurance check in November 2021, resulting in better outcomes for children, young people and their families.

The fact most people receive support and services in a timely manner was also noted, while other positive findings focused on the support provided to maintain service users' safety and wellbeing and the efforts made to ensure their voices are heard.

Inspectors found evidence that communication in Welsh and other languages was offered and referenced the investment being made into quality assurance, with newly appointed posts set to focus on this area.

 Cllr Eddie Williams, Vale of Glamorgan Council Cabinet Member for Social Care and Health said: "We are grateful to Care Inspectorate Wales (CIW) for the work it has completed in assessing Social Services and very pleased with the outcomes of the inspection report, which are overwhelmingly positive.

"The recognition of the high standards achieved by the Service is most welcome and a ringing endorsement for the dedication of our Social Care staff, who have continued to perform to exceptional levels at a challenging time for Social Care provision across Wales.

"They have worked diligently, and often selflessly, against a backdrop of stretched resources and increased demand, continuing to offer first-class support to some of the Vale's most vulnerable residents. For that, all involved deserve immense credit.

"The investment being made into this area will strengthen the Service further, helping to offer even more to those in the Vale that need it most.

"Areas for improvement identified by the report will also be used to inform future development."

     

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